At Original Greatness, we aim to deliver your fitness wear quickly and reliably so you can start performing at your best as soon as possible. Below you’ll find important information about our delivery process and shipping policies.

Estimated Delivery Time

Orders are typically delivered within 0–8 business days from the date your order is placed.

This estimated timeframe includes both:

• Order processing time
• Shipping and delivery time

Please note that delivery times may vary slightly depending on location, order volume, or courier service availability.

Shipping Costs

We offer simple and transparent shipping options:

• Standard Shipping: £4.99
• Free Shipping: Available on orders over £85

Free shipping will be automatically applied at checkout when your order qualifies.

Order Processing & Tracking

Once your order is placed, you will receive:

1. Order Confirmation Email – confirming that your order has been successfully placed.
2. Shipping Confirmation Email – sent once your order has been dispatched from our warehouse, including your tracking information.

This allows you to monitor the progress of your delivery at any time.

Important Delivery Information

Please keep the following points in mind when placing your order:

• Delivery timeframes begin from the day after your order is placed, unless otherwise stated.
• Gift card purchases do not count toward the free shipping threshold.
• Unfortunately, we are unable to deliver to military addresses within EU countries.
• Delivery times may vary during busy periods, promotions, or holidays.

Delivery Issues

If you experience any issues with your delivery, please contact us promptly.

This includes:

• Orders that have not arrived within the estimated delivery timeframe
• Orders that arrive damaged or incomplete

Please contact us within 7 days of delivery so our team can assist you as quickly as possible.

More Questions?

If you have any questions regarding shipping or delivery, our Customer Support Team is here to help.

📧 Email: info@originalgreatness.co.uk
📞 Phone: +44 333 772 4057